Q: Are you registered with the National Credit Regulator?
A: Yes, our NCR registration number is NCRCP 6928.
Q: Do you do credit checks?
A: Yes, as it is a legal requirement and we need to manage our risk.
Q: Can the loan be paid off early?
A: Yes, we actually encourage it. Unlike many other lenders, we do not penalise you for settling the loan early. The major advantage for early settlement is that you will save money on the interest you have to pay back. We calculate interest daily, therefore you only pay for the amount of days you’ve had the loan. All you have to do is contact our Customer service department and request an early settlement figure and they will be happy to assist you.
Q: If I’m blacklisted can I still apply for a loan?
A: Yes you can! Although we conduct a full credit assessment, in some instances we will approve applications where the applicant has defaults, judgements or is a registered slow payer. As long as you meet our personal loan criteria you can apply to us for a loan of up to R3 000 and we will see if we can assist you.
Q: Can I apply if I am under debt counselling, administration or have been sequestrated?
A: No, you cannot apply if any of the above is relevant to you nor if you have applied.
Q: What if I cannot afford to repay my loan anymore?
A: Please give us a call on +27 (0) 12 320 4247 or send us an email firstname.lastname@example.org to make the necessary arrangements.
Q: How do you calculate your interest and fees?
A: We calculate the interest daily and the admin fees are calculated as stipulated by the National Credit Act of 2005 for loans which fall under the “short-term transactions” category. We charge a daily interest of 0.17% which is capped at 5% per month. Our sliders will give you an exact breakdown as to how much you will need to pay back.
Q: Will I be able to apply by only providing you with my ID number?
A: No, we will need a complete application and all documents.
Q: Do I need to visit your offices to apply for a loan?
A: No, we do all applications via telephone, fax, email or directly via our website
Should you have a question not covered by the section above, kindly complete the form under the contact us tab or give us a call on +27(0) 12 320 4247 / 084 909 0108